Terms & Conditions

OneStepAway Terms and Conditions

Last Updated: 01/06/2024

Welcome to OneStepAway Travel.

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the OneStepAway Travel website (the "Service") operated by OneStepAway Travel ("us", "we", or "our").

1. Website Owner, the Offering, and Binding of Terms

OneStepAway Travel operates the website www.onestepawaytravel.com. By accessing or using our website, you agree to be bound by these Terms. These Terms apply to all visitors, users, and others who access or use the Service, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Personal Information - Your submission of personal information through our store is governed by our Privacy Policy.

2. Who Can Use Your Website; What Are the Requirements to Create an Account

The Service is available only to individuals who are at least 18 years old. By using our Service, you represent and warrant that you are at least 18 years old and that you agree to abide by all the Terms. To create an account, you must provide accurate and complete registration information. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree to notify us immediately of any unauthorised use of your account.

Use of Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

In any way that violates any applicable federal, state, local, or international law or regulation (including but not limited to copyright laws).
For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
To send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms.
To transmit unsolicited promotional material (spam).
You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

3. Key Commercial Terms Offered to Customers

Products and Services: We offer a variety of travel-related products and services, including eBooks, travel guides, and travel accessories.
Pricing: Prices for our products and services are subject to change without notice. All prices are listed in British Pounds.
Payment: Payments must be made via the payment methods provided at checkout. You agree to provide accurate and complete payment information.
Purchases: If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
Subscription and Membership: Certain parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring basis (monthly or annually) depending on the subscription plan you select.

4. Accuracy, Completeness and Timelines Of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

5. Return and Refund Policy

We accept returns of some physical products within 30 days of delivery if the product is in its original condition and packaging. Digital products, such as eBooks and travel guides, are non-refundable. For more details, please refer to our Returns Policy.

6. Retention of Right to Change Offering

We reserve the right to limit the quantities, modify or discontinue the Service and products, or any part or content thereof, at any time without notice. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Errors and Inaccuracies

Occasionally, our site or Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specific update or refresh date applied in the Service or on any related website should be taken to indicate that all information has been modified or updated.

7. Warranties & Responsibility for Services and Products

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. The Service and all products and services delivered to you are provided "as is" and "as available" for your use, without any warranties of any kind, either express or implied.

8. Third Party Tools

We may offer you access to third-party tools that we neither monitor nor control. You acknowledge and agree that these tools are provided "as is" and "as available," without any warranties, representations, conditions, or endorsements. We bear no liability for any issues arising from or related to your use of these optional third-party tools. Using these tools is entirely at your own risk and discretion, and you should ensure you are familiar with and approve of the terms set by the relevant third-party provider(s).

9. Third Party Links

Certain content, products, and services available through our Service may include materials from third parties. Links on this site may direct you to third-party websites that are not affiliated with us. We do not examine or evaluate the content or accuracy of these sites and do not warrant or assume any responsibility for any third-party materials, websites, products, or services. We are not liable for any harm or damages arising from the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please review the third-party's policies and practices carefully and ensure you understand them before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.

10. Submissions, User Comments, Suggestions And Feedback

When you submit comments, feedback, suggestions, or other materials (collectively, "Submissions") to our site, you grant us the right to use, edit, copy, publish, distribute, and translate these Submissions in any medium and for any purpose without compensation to you. By providing Submissions, you confirm that you own or have the necessary permissions to use and share them. We reserve the right to monitor, edit, or remove Submissions at our discretion. You agree that your Submissions will not violate any third-party rights or contain unlawful, abusive, or otherwise objectionable content. We take no responsibility and assume no liability for any Submissions posted by you or any third party.

We are under no obligation (1) to maintain any comments in confidence; (2) to provide compensation for any comments; or (3) to respond to any comments. While we may monitor, edit, or remove content at our sole discretion if it is deemed unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable, or if it violates any party’s intellectual property or these Terms of Service, we are not obligated to do so. You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Additionally, your comments must not contain libellous, unlawful, abusive, or obscene material, or any computer virus or malware that could impact the operation of the Service or any related website. You must not use a false email address, impersonate someone else, or mislead us or third parties regarding the origin of any comments. You are solely responsible for the accuracy and content of your comments. We assume no responsibility and accept no liability for any comments posted by you or any third party.

11. Ownership of Intellectual Property, Copyrights, and Logos

The Service and its original content, features, and functionality are and will remain the exclusive property of OneStepAway Travel and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of OneStepAway Travel.

12. Billing and Account Information

We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed using the same customer account, credit card, and/or billing and shipping address. If we modify or cancel an order, we may attempt to notify you via the email, billing address, or phone number provided at the time of order. Additionally, we reserve the right to limit or prohibit orders that, in our judgement, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all transactions made on our site. You also agree to promptly update your account details, including your email address and credit card information, such as numbers and expiration dates, to ensure we can complete your transactions and contact you when necessary.

13. Right to Suspend or Cancel User Account

We may suspend or terminate your account and your right to use the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties, or for any other reason.

14. Indemnification

You agree to indemnify, defend, and hold harmless OneStepAway Travel, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from your use of and access to the Service, or your violation of these Terms.

15. Limitation of Liability

In no event shall OneStepAway Travel, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use the Service; (ii) any unauthorised access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our Service.

16. Right to Change and Modify Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

17. Promotional Emails and Content

By creating an account on our Service, you agree to subscribe to newsletters, marketing, or promotional materials we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

18. Preference of Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of England UK, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Service will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall take place in England UK, and the arbitrator's decision shall be enforceable in any court of competent jurisdiction.

19. Miscellaneous

Sever-ability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement: These Terms constitute the entire agreement between you and OneStepAway Travel regarding the Service and supersede all prior agreements and understandings.

Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

20. Contact Us

If you have any questions about these Terms, please contact us at:

Email: 1nestepaway@gmail.com

Thank you for choosing OneStepAway Travel. We hope you have a wonderful experience exploring the world with us!